Innovation Hub Team
Nick Dawson, MHA
Nick is the Executive Director of the Johns Hopkins Sibley Innovation Hub. Nick is a proponent of human-centered design in healthcare as a way to create a health system which is more desirable, compassionate and advanced. In the Innovation Hub, he helps lead an innovation team charged with tackling both simple and complex challenges for patients, staff and providers.
Nick is the Chair of the Executive Board for Stanford’s Medicine X program. Medicine X is a catalyst for innovation, patient empowerment and advances in academic medicine. He is the past president of the Society for Participatory Medicine. His past roles include hospital leadership of departments including strategy, finance and operations.
He skis in the winter, runs most days and is forever restoring his antique Land Rover.
Nick has participated in a variety of national-level healthcare discussions. Examples include facilitating the White House and USAID’s Ebola Grand Challenge, the White House Stanford Precision Medicine Summit, President Obama's Healthcare Champions of Change, and Vice President Biden's Cancer Moonshot. He has also participated in design events led by the Office of the National Coordinator of Health Information technology.
Janet is the Manager of Innovation Operations at Sibley Hospital. She coordinates both day-to-day activities and long-term projects of the Hub, facilitates design thinking sessions, and works on initiatives to improve patient experience and staff engagement. Previously, Janet worked in international development, managing grants to civil society organizations in the Western Balkans. Just prior to joining the Hub, Janet developed and managed an Artist Residency in Iceland as part of the founding team of an intercultural storytelling festival called Saga Fest. She has a B.A. in International Relations and French from Mount Holyoke College and a Master of Science in Foreign Service from Georgetown University.
Janet loves dance and dance fitness, live music, exploring the arts scene in the District/Maryland/Virginia, being in coffee shops, and going for walks with her husband, daughter, and dog.
Matt serves the Innovation Hub as its Engineer-in-Residence and an advisor on innovation. In this part-time advisory role, Matt draws on his electrical engineering, digital startup, and agile experience to help implement and introduce new technologies both to the Hub and the wider Sibley community.
Outside of Sibley, Matt loves exploring walkable DC with his family, playing with Internet-of-Things APIs, and doing what he can to continue making DC a great place to live and work.
Frankie is an experience designer who loves interviewing people. Frankie studied design at Cornell University and earned his M.B.A. from the University of Maryland, where his classmates voted him "most energetic."
Outside of Sibley, he goes hiking, writes poems live, for strangers (check out freecustompoetry.org), and invents games (you can find his creation BrainSpin for sale on Amazon). He also speaks French.
Rachel Thompson is a graphic facilitator and human centered designer working as a part time coordinator and designer at the Sibley Innovation Hub focused on Centre Sibley. She also works as a facilitator at the Academy of Innovation and Entrepreneurship at the University of Maryland, and as co-organizer to the Design Thinking DC meetup and the DC Graphic Facilitation Meetup. She is launching her freelancing design thinking, graphic recording, and facilitation business, Daring Studios. She has a Bachelor of Arts in Anthropology and French from Kansas State University.
Outside of the Hub, Rachel enjoys reading, writing, being active with yoga and dance, watching movies, and exploring the DC museums and adventures.
Carmen is the Innovation Project Manager at Sibley Memorial Hospital, where she oversees staff-led design projects centered around Sibley's strategic goals of improving patient experience, employee engagement, and clinical care. Prior to joining the Hub, Carmen was a senior research assistant at the Brookings Institution's Center for Health Policy and a consultant for Sen Sound, a social enterprise to reimagine the sound environment in hospitals. Carmen holds a Master of Public Policy from the University of Virginia, with a focus in healthcare and healing spaces.
A Florida native, Carmen's ideal day would involve plenty of ocean breezes and sun salutations. She's endlessly on a hunt for her next cup of coffee, a good book, local art, and willing volunteers for her henna designs.
Mitchell is the Project Coordinator at Sibley Hospital, he coordinates the day-to-day activities of the hub.
Previous work includes medical research at the University of Pennsylvania School of Medicine, operations consulting at Johns Hopkins Hospital, international healthcare work with the Taiwan’s National Bureau of Insurance, and investment banking.
He received his Bachelor’s in science in Molecular Cell Developmental Biology from the University of California Los Angeles. In addition, he received his Masters in Public Health specializing in Health Care Management from Yale School of Public Health in conjunction with the Yale School of Management.
In his spare time, he enjoys swimming all year, skiing in the winters, and hiking adventures around DC proper during the spring and summer. He is also an avid chess player and movie buff.
Matt Brown, RN, Geriatric Nurse Navigator
Matt is a Geriatric Nurse Navigator with the NICHE (Nurses Improving the Care of Healthsystem Elders) department. He’s a Sibley lifer that started on 6 West as an extern before finishing nursing school. After 8 years as a med-surg nurse, he now works in a unique role to ensure all patients over 65 get safe, outstanding care, but just as importantly that Sibley stays a warm, forward-thinking hospital; a hospital using new ways of thinking to deliver the same wonderful Sibley care. He has been working to build patient-focused connections between the Hub’s design thinking projects and the front-lines of Sibley.
Matt was part of the team that participated in the VA make-a-thon where he helped in the development of the award-winning Camo Cup, and he has been a key contributor to other projects in The Hub such as transitions, healthy aging, and the patient centered room. He is currently leading the trials of the “About Me Boards” in an effort to get patients seen more as people. The NICHE team also used design thinking to develop the Senior Focused Transition which has helped demonstratively impact patient experience scores in older patients on a target unit.
When he’s not working with older patients or sprinting through the Hub to share feedback, Matt is learning to work with the younger generation in taking care of (mostly playing with) his 1 year old daughter. When life allows the time he enjoys cooking with his wife, Caps hockey, live music and playing any sport that involves a Frisbee.
Joe is a strategic advisor to the Innovation Hub, and helps to ensure that the Hub is meeting the needs of its stakeholders and end users. He holds a degree in Anthropology from Carleton College, and is currently pursuing his Master of Public Health and MBA at Johns Hopkins University.
Joe is an award-winning human-centered designer with a special focus on improving healthcare access and equity. Prior to his work with the Sibley Innovation Hub, Joe was a Returned Peace Corps Volunteer from Guatemala, and the Senior Program Coordinator for Operation Smile, leading international surgical teams in Mexico, Guatemala, Honduras, Panama, Colombia, Venezuela, and Paraguay.
For fun, Joe is an avid traveler, movie buff, and experimenter-in-chief in the kitchen. Nothing pleases him more than exploring a new area, trying a new food, or continuing his relentless pursuit of the perfect cup of coffee.
Doug Solomon, PhD, MPH
As a Senior Advisor to the Hub, Doug leads design thinking workshops to help Sibley employees tackle problems with the end-user in mind. Additionally, Doug has a wealth of experience with design thinking, innovation, and entrepreneurship. Doug is currently a Fellow at the famed design firm IDEO. Previously, he was the Chief Strategy Officer at Apple, Inc.
Tucker is an Experience Design Intern in the Innovation Hub at Sibley Hospital. Tucker draws from his diverse background in UI Design, Videography, and Photography to work closely with all of the Designers in the Innovation Hub. Since starting at the hub in August of 2016, Tucker has paid special attention on projects such as Wink, ChapChat, Centre Sibley, etc.
Outside of Sibley, Tucker loves playing/writing music, prototyping UI's of applications, and woodworking. Tucker is an Eagle Scout with one Bronze Palm and loves the outdoors.
Sumire is a Healthcare Innovation Intern at the Innovation Hub at Sibley. Currently studying Public Health at American University, she brings her passion for improving healthcare access and equity to the Hub. Using her background in Graphic Design, she supports the wonderful Hubsters through many projects.
In addition to healthcare, she is passionate about disability access, health literacy, public policy, and nutrition.
Outside of the Hub, she enjoys to dance, update her food blog, and watch international documentaries.
Lean Kaizen Promotional Office Team
Tenzin is the Lean Deployment Specialist at Sibley Memorial Hospital. Tenzin establishes visual content for education, marketing, recognition, and performance tracking and supports in classroom and just-in-time training of project leaders and members. She also works as a facilitator for Lean interns and transitional duty employees as well as a resource for front line staff and process owners when a coach is unavailable.
For fun, Tenzin likes to read, try vegetarian dishes from around the world, and travel to new places.
Andrew is an Industrial & Systems Engineer currently practicing as a Lean & Performance Excellence Coach since 2014. He is a healthcare transplant with 15 years or operations improvement knowledge, previous experiences include Warehouse Supervisor, Operations Engineer, Program Manager and Asst. Plant Manager. My goal is to have employees at all levels be able to understand their impact on the day-to-day mission of moving patients through our campus processes.
Outside of Sibley, Andrew Shares approximately 14 hours of his day with his Wife Safiya and 2 daughters Samone 5yrs & Maya 18 months exploring US & Canadian cities, another 4 hours on non-rainy days above 40 degrees he is somewhere between Bethesda & Gallaudet keeping with the pace of traffic on his rollerblades, On rainy or cold days he is completing DIY projects at home, for parents or with neighbors. Approximately one hour is spent planning the next adventure and the remaining 5 hours are for sleep. With so much to see and do who needs sleep!
Travis Wilds, MBA
Travis is a Lean & Performance Excellence Coach with the Lean Kaizen Promotion Office at Sibley Memorial Hospital. He has been part of the team since November 2016 and has experience in applying Lean principles and philosophy in academic medical settings (UNC Chapel Hill and Oregon Health & Science University) prior to joining the team at Sibley.
Travis has been married for 21 years to his wife, Meredith; he has three children: Emma, 15; Mason, 15 (yes, fraternal twins); and Colin, 9 along with two rambunctious golden retrievers Deuces and Willie Nelson. Travis enjoys the outdoors (hiking, biking, skiing) and his children’s athletic pursuits.