It's not every day that you get the chance to profoundly affect a patient's experience. When Sibley Memorial Hospital began our 90 day challenge to improve patient safety and satisfaction, we never expected such an outpouring of gratitude from our patients. At the end of those 90 days, we had hundreds of letters and comments from patients expressing just how much they felt cared for. The video below is just a single example of their the gratitude to our staff for all of the great work they've done to show what it means to be cared for at Sibley.